DoNotPay
A self-styled 'AI consumer champion' that drafts and sends cancellations, complaints and disputes for you.
By DoNotPay · launched 2015 · last checked 2026-11-01
Why 2: each tool does one job when asked, such as sending a letter, cancelling a subscription or contesting a ticket, rather than planning a multi-step task.
What it does. DoNotPay says it offers more than 100 AI-powered tools. It writes and sends letters, cancels subscriptions, contests parking tickets and issues a virtual card that declines charges when a free trial ends. Its site says it is 'not a law firm and does not provide legal advice'.
Where it falls short. Its own site says the tools are not guaranteed to help in every situation. The FTC found that it had never tested whether its 'robot lawyer' performed like a human lawyer.
What it can do
Incidents
- 2025-02-11 The FTC finalised an order requiring DoNotPay to pay $193,000, notify people who subscribed between 2021 and 2023, and stop claiming its service performs like a real lawyer without evidence. Source
Closest fiction
Brazil — Gilliam's nightmare of forms. This is the machine that fills in the counter-forms.
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History
- 2026-11-01 Added to the index.
Sources
- DoNotPay - Your AI Consumer Champion DoNotPay
- FTC Finalizes Order with DoNotPay That Prohibits Deceptive 'AI Lawyer' Claims, Imposes Monetary Relief, and Requires Notice to Past Subscribers Federal Trade Commission, 2025-02-11
← All agents in the index · Autonomy is rated on what the product does today, on a 1–5 scale. Every fact links to a source.